Contact Us
Order questions, COA requests, institutional billing — our support team replies within one business day.
Customer Service
213-654-2038 — Mon–Fri, 9am–5pm ET.
Business Address
Email Support
support@troobiolabs.org — replies within one business day.
Live Chat
Mon–Fri, 9am–5pm ET. Use the chat bubble in the corner of any page.
COA & QC Requests
Need an archived lab report or raw chromatogram? Pick "COA / lab report request" in the form with your lot number.
Support Hours
Mon – Fri9:00am – 5:00pm ET
Sat – SunEmail & tickets only
Send a Message
Choosing "Support ticket" creates a tracked ticket in My Account.